Something just didn't feel right so I asked him how I could know that he was genuinely from my bank and he said check the number he was calling from and sure enough it matched the security hotline number on the back of my bank card.
Something still wasn't right so I said I'll call him back - at which point he cracked and knowing the game was up started laughing.
I rang the security hotline number and apparently scammers can buy cheap software to emulate any phone number so the calls you receive can appear to be from anyone they choose.
Banking fraud and financial scams are currently at an all-time high so I was disappointed to read that the Government has suspended the Fraud Taskforce - which is responsible for coordinating the Police and Financial Regulators in the fight against fraud.
Moreover, the Home Office is refusing to say whether or not there are any plans to reinstate it.
A wide range of concerned groups including Which?, Martin Lewis's Money and Mental Health Policy Institute and the wealth management trade association Pimfa have all called for scams to be covered by the Online Safety Bill which will go before Parliament later this year and is designed to put a duty of care on online providers but currently the Bill only covers issues such as child safety/abuse, hate crimes and terrorism.
IMO financial scams prey on the ill, the gullible and the elderly but anyone can get have their lives ruined by it so surely there is a case to increase the onus on content providers?